Where the goods sold are materially defective.An example of this is where a user orders goods and receives goods that are substantially different from what was ordered. .za will then have the incorrect goods picked up and the correct goods delivered at no charge to the consumer. Where goods have been incorrectly supplied.THE ACT PERMITS RETURNS WITHIN THE FIRST 6 MONTHS IN THE FOLLOWING CIRCUMSTANCES: Returns can only be done within 7-14 working days of order. While .za makes every effort to accommodate its users, consumers, and retailers, our Returns Policy has to be one that is both reasonable and in strict accordance with the relevant aspects of the Consumer Protection Act of 2008 (CPA) and its regulations as amended.
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